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Account by holder

SKS3
Explorer

‎16-12-2022 08:05 AM

Hi my EE app still sayin I'm not the account holder how  do I change  it  pleease 

0 Helpful
2 REPLIES 2
Katie_B
EE Community Support Team

‎16-12-2022 08:45 AM

Good morning @SKS3. 

Welcome back to the community. 

If you give us a call our customer care team can help update this. 

Katie 🙂

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎16-12-2022 12:52 PM

You need to be set up as the Bill Payer under Account Settings > Manage Numbers

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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