EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

EE store

When is the EE store going to be available

EE Shop

It's time for me to upgrade my phone but when I click on the EE Shop it just shows a message saying that they're making improvements to the service... any idea how long this will take? I'm in desperate need of a new phone as this one is falling to bi...

App

The app won't let me loggin keeps saying there is a problem please try again later, it's been saying this for 4 weeks now

Ee app

I can't log in to the app I can't log in online but the app won't let me

allowances

how do i check my allowances if the website and app is down

Disgraceful circular routines on ee registration website

As a new ee customer I'm trying to buy the direct debit data-SIM double-data PAYG offer, but whatever I do I get sent back to a registration page. I thought that I had registered already. The webpage messages are sometimes opaque, as were the previou...

EE app

Anyone else having app issues , I can't see any of my remaining data calls or text just says zero , been like it over a week tried resetting and deleting the app still doesn't work

Call history

I now can't access everyone's call useage for that month and see the calls and texts being made. Why is this I have 3 contracts all different number I like to see who my children are calling thanks

Sorry, you can't upgrade this device just yet

Ever since being swapped to an esim my online account says “Sorry, you can't upgrade this device just yet”. My contract ended 22/09/22. When I text UP to 150, the reply comes back “Great news: you're ready to upgrade! Check out ee.co.uk/eeup to see y...

App and website issue

I was told the problem I have with my EE is a global issue is they any information to see when it will be fixed I keep getting this error LOGIN ERRORWe're working on fixing this page. In the meantime, find help at ee.co.uk/help What happened?Sorry,...

EE app and website

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