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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 590067 Views
  • 0 replies
  • 12 Helpful

Upgrade

Hi I want to upgrade, website confirms my contract ended in September but it says I cannot upgrade at the moment, have text up to 150 and still it came back we are having problems getting your request!I DO not want to call and speak to someone - I wa...

Uograde button not working

I have been trying to upgrade online for the last 4 days with no luck. I can only do it online because I have a friends and family code and it csnt be done over the phone. I hav tried multiple browsers and devices and also tried to chat with tech sup...

Jaydun58 by • Investigator
  • 502 Views
  • 5 replies
  • 0 Helpful

Resolved! NHS EE perks 20% discount

I am trying to get the 20% NHS discount. Ive got my code but when I enter the code at checkout - it says its invalid and already used... ive not even used the code as it states that its valid for "This is a one-time code to use online, and it’s valid...

Spatel2 by • Visitor
  • 1321 Views
  • 3 replies
  • 3 Helpful

EE Shop

It's time for me to upgrade my phone but when I click on the EE Shop it just shows a message saying that they're making improvements to the service... any idea how long this will take? I'm in desperate need of a new phone as this one is falling to bi...

App

The app won't let me loggin keeps saying there is a problem please try again later, it's been saying this for 4 weeks now

Ee app

I can't log in to the app I can't log in online but the app won't let me 

Emmazzz by • Visitor
  • 326 Views
  • 1 replies
  • 0 Helpful
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