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Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 599123 Views
  • 0 replies
  • 12 Helpful

EU roaming

What has happened to the account screen on the app where it is possible to gift data and purchase roaming !need to set up roaming for my daughter, fluting out today!please call me backthank you

Resolved! EE app

Does anyone know why the My EE app logs me out automatically? Please can someone help me 

Resolved! Ee

It states I am not the account holder when I am? How do I change this? 

Sherko1 by Visitor
  • 397 Views
  • 1 replies
  • 1 Helpful

Upgrade

I’m trying upgrade my phone trough the appbut ever time I click on the upgrade link nothing is connecting me to the relevant department for me to process a upgrade 

Resolved! Contract phone

My account is linked to my outdated pay as you go account I’d like to update it to my current contract phone account. Don’t know how. Thanks in advance. 

Mrsc82 by Visitor
  • 493 Views
  • 1 replies
  • 1 Helpful

bug

i have been having this issue for days now. when logged into Account and then go to the add multiline discount 20% off link it says login which i already am and when do this just directs straight back to my main Home profile page? i have chatted with...

pgm671 by Contributor
  • 915 Views
  • 9 replies
  • 0 Helpful

I can’t login

Hello there I am trying to login into my ee account online and in the app and it says Sorry, we were unable to complete your request right now. Please try again later I have tried all day long and it still the same problem please resolve my issue tha...