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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 595687 Views
  • 0 replies
  • 12 Helpful

App down

App down for maintenance before midnight what a joke. Can't gift data.

Aldo222 by • Investigator
  • 303 Views
  • 1 replies
  • 0 Helpful

Stop messing

Why are you always completely changing stuff. It serves a purpose, leave it always a pain int hearse getting in and finding your way round when it's changed. Keep it simple and stop changing so much

App not working

App not working so can’t gift data out. Come on EE get this sorted. What’s going on. No communication of how long this maintenance will take.

Snoopy64 by • Visitor
  • 303 Views
  • 1 replies
  • 1 Helpful

My phone

Hello,I didn’t realise I got insurance on my phone for it to be fixedso I took it to a shop to get fix and now the whole screen come off but it does still work is there a possibility to send off my phone to get it fixed as I’m sure it’s incudled in t...

Rachelx2 by • Visitor
  • 299 Views
  • 1 replies
  • 0 Helpful

Access to App

I’m so confused by this app it is absolutely rubbish. I’m looking to upgrade both phones on this account but for the life of me cannot navigate this website. I will take the old fashioned approach and phone and speak hopefully to a “ human “ in the n...

How long will app and website be down?

App and website down "for last minute improvements" No indication of how long for.My wife has a serious heart condition and pacemaker and has run out of data for the hospital link. Can't gift data and customer service closed to do it manually.Really ...

jonlss by • Investigator
  • 414 Views
  • 1 replies
  • 1 Helpful

Data roaming charges off

Hi, please can you confirm that my data is turned off on EE. I have an eSim so I need to keep my data roaming on.  I did speak to someone and the said it was all ok and I will have no extra charges. I just want extra confirmation  

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