EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 604666 Views
  • 0 replies
  • 12 Helpful

What the hell is wrong with the My EE app?

Tried to use the app and website last week and today and you're still under maintenance? Not a good look for a big company. Really annoying as I am approaching the end of my present phone contract. I've been with EE for years but maybe it's time to m...

seazedup by Visitor
  • 1186 Views
  • 5 replies
  • 2 Helpful

Start button not working (message EE)

For various reasons I want to chat with EE rather than call.I am a pay monthly customer and have been trying to chat with EE for over a week, every time I try to message the 'start button' does not appear. Very frustrating.Have EE stopped this servic...

anjasola by Established Contributor
  • 1432 Views
  • 14 replies
  • 2 Helpful

Resolved! Address

I have moved house and I need to change my address please 

Bonniet1 by Visitor
  • 762 Views
  • 4 replies
  • 1 Helpful

Data sharing

I can’t log onto the app and I need to gift data to my daughter who is away! Can this be done on the website? Very frustrating 

Data gifting

I am trying to gift data but uts not working.  I was able to gift data on 27th January to this person...Help!

Suzeanne by Explorer
  • 1450 Views
  • 12 replies
  • 0 Helpful