Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I have several different mobile accounts in myEE, one for each phone. How do I delete an account which is no longer valid. If I click on the account it asks me to enter a number, but of course I cannot do that as it has now been allocated a different...
I’m trying to join ee! But keep asking my number! But I don’t have my number yet. How can I join to get pay monthly phones
When I log on I am unable to gift data as the page won’t open
Hello everybody :))I got a new broadband contract with EE since may,but I tried to buy also a mobile contract associated to same account Failing many time.EE simply seems to think I am not same person and so it doesn’t allow me to shop offer.is th...
Hi,I've just added the unlimited data add on a few days ago as I ran out of data. I thought I'd be able to gift my daughter some data but the app tells me I haven't got enough data or that there's a problem and to try again later. I've been trying fo...
Hi, since updating My EE app, I can’t open the app, it keeps sending me to a web site to log in, it then says there’s a problem. I’ve uninstalled the app and reinstalled it…… any ideas?
My name is curt I am trying to navigate round the new version of the EE APP but finding it really difficult to use
When trying to upgrade my phone I opt for the tariff with a smart benefit but at check out you are charging for the benefit??? How is that free?
I have been trying to login to manage my mobile phone account. I click on manage and it sends me in a constant 'login' loop when I am already logged in.I have phoned EE 3 times. The first guy said 'I'm not surprised', the second said 'that's strange...
