Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Discovered a Four Zero Four Not Found page - Trying to use the "See all packs" hyperlink in the New My EE app."See all packs" (full hyperlink)- https://myaccount.ee.co.uk/pappv5intcam=ON_EE_h_sso_appv5_manage_pack_simple_paymentCan't "grab the perfec...
hello i am applying for a phone but the bank i have given does not allow your team to make the payment i want to ask you to return my deposit and apply with another account i don't speak english thank you
I’ve registered my account and verified my email address twice now but every time I go to purchase a device from the store it says it’s for existing customers only and I need to log in. But I am logged in. It says log out in top right. It also says I...
I want to gift data to a family member who’s contract is also in my name but I can’t find this family usage section of the app anywhere, the help page doesn’t indicate how to get to it. Saw that it might have been moved to the mobile plan section of ...
Since app update i can’t gift data. Can anyone help?
Hiim trying to data gift for 3 days and it’s not letting me do it
Hello,is there a problem from yesterday&today with the EE Facebook page I am getting no reply from my post or from messages I am sending to the EE Facebook page.
Anyway to fix the "Data remaining" dashboard within the My EE app? Running Google play Version 5.6.3 (125977). This started to appear when the new My EE app was released. Routine of uninstall, reinstall, doesn't seem to fix that part. I make use of a...
I cannot seem to access my current usage. When I click on it all that comes up is a blank screen
