Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Dear sir or madam . I have sent you the wrong email address to set up my ee account. How do I replace it with a new email please .
Hi, I don't suppose anyone has ever had this issue before where you log into all to try and see balance and data allowance but it shows you this message on the app then also doesn't let you see anything on the website either? Very worried and stresse...
Hi i am unable to log into the app Why? Helpppp
Hello. I can't seem to find the numbers I've rang on the new app. Has that been removed?? Thanks in advance!!
Due to maintenance issues
Suggestion live chat should be available 24/7 to help Customers
Ee has been shockingly bad this year and the whole network of customers are suffering while paying hard earned money. The app is an absolute joke the live chat is laughable, they pick and choose when they want to be available to help customers 90% of...
I am going with back to BT and their brilliant service. I have only just joined EE and want to buy some N-real glasses as I am deaf. EE make it impossible to talk to them by mail (needed by me obviously) and their website just doesnt work. I will s...
