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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 15220 Views
  • 33 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 28235 Views
  • 15 replies
  • 14 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 569927 Views
  • 0 replies
  • 12 Helpful

Re joining

I was going to leave and join Vadophone but I changed my mind within 24 hours howcan I do this 

Foxy71 by Visitor
  • 309 Views
  • 1 replies
  • 0 Helpful

My ee app

Why does the ee app constantly ask me to register a device when I'm already registered. It then won't let me into the app as I have not linked an account ???????

No account holder?

I have found posts with similar problems but the solutions don’t work for me. I have got a new phone with a new contact with a different provider, so need to cancel my current (expired) contract.When I log in to my EE I can’t do anything, as I’m not ...