Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Good internet
I always share data with my son who works abroad but since the new EE app I can find the data sharing page and the app lets me switch between my son’s and my numbers in the ‘gift from’ drop down box but when I tap on the ‘select who needs data box’ n...
Can’t gift data on the new app - need to transfer data immediately. Not giving me the option to receive data from other number on my account, only gives me the option to buy more data!! Not getting any message that app os closed for maintenance- and ...
Best laptop deal?
Sadly I’ve downloaded the last way. Edison of the app and it solves nothing for me. Unable to toggle buttons blank pages and the app is very laggy. lee
Im having difficulty for weeks now with the online shop, im trying to find out costing for an ipad upgrade keeps coming up with error messages
On the my EE app the add ons section a few add ons have a price and a couple arw free. The xbox game pass addon states it is free. I opted for this and it stated it was free. Then when activated I got a message from EE 150 stating it was £10 per mont...
When will the app be available
My iPhone App has an account link on my profile and so I can somehow see both PAYG and contract SIM, though not very good. My IPad has no such link so I can only see the contract SIM.
