EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Trying to upgrade online but the website is never working any ideas ?

Not allowing me to add number

Hi for some reason it says I can’t add my number to my account when I log in, yet when I add the number it says number already exists but none of my account info is available? I am die an upgrade and trying to sort it out but not allowing me to do an...

Account setup error

HiI setup a new account with EE, but accidentally setup a personal account rather than a business account which I need. How can I change this as I need to place an order for a business phone? I could delete the account but that doesn't seem to be ...

Session expired

I keep getting a message telling me that my current session has expired and asking me to log in again.I am concerned this may be a scam, can someone help.

Resolved! I keep being told I'm not the account holder!

I keep being told I'm not the account holder when the system lets me log in and recognises me. I am trying to change my sim only contract

Can you have an account without being an EE customer?

Help

System failure Sorry, we're having problems loading your information right now.

EE permanent feature with my Apple phone - Android phone no problems. Why?

Re: Monthly itemised billing

Want itemised billing

Take off parental lock

How do I do this as I asked when got a phone call to get a sim only contract

Live Chat: Why can't you just have a queueing system?

Clearly a concious decision has been made not to enable a queue for live chat support. But you do have a queue on the phone, which is of course very disruptive to the customer compared to simply waiting on live chat. It also discriminates against any...