Data

Gaylemccloskey
Visitor

Hi I am in Japan and live in Scotland iv been trying to gift my daughters data while here and all week it has says there's maintenance getting done on the app . Now forgive me if I'm wrong but come on it doesn't take nearly a week to do maintenance on an app I can't get on at all this is ridiculous 

2 REPLIES 2
Leanne_T
EE Community Support Team

Morning @Gaylemccloskey 

Thanks for coming here. 

Can you try deleting the app, then going to your app/play store and redownloading the My EE app. 

Does this work for you? 

Leanne

XRaySpeX
EE Community Star
EE Community Star

When you are in a country, like Japan, where you cannot use your UK allowances when your allowances refresh on your billing date you may no longer gift data until you return to the UK.

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