Skip to main content
Forum FAQ's

EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 596963 Views
  • 0 replies
  • 12 Helpful

Upgrade

Trying to upgrade my phone but it's telling me to get the account holder to log in so I can do so, yet I am the account holder so how does that work????? 

Al62 by • Visitor
  • 398 Views
  • 1 replies
  • 0 Helpful

Upgrade but says I’m not account holder

Signed into my account I pay my bills. Due upgrade however when logged in and press this option a message comes on and states “it looks like your not the account holder please contact the account holder to upgrade you phone “ does anyone know why it ...

Unable to gift data

I am unable to gift data. I have 3 numbers under my account. For 2 of them (currently we are out of the UK) says we have 0 data. So I am unable to gift data from mine to the 3rd number still in the UK. With an EE internet cut recently it was very imp...

Maro210 by • Explorer
  • 738 Views
  • 5 replies
  • 0 Helpful

Resolved! Monitoring my data

So I have the EE app and have been monitoring my data up until yesterday when all of a sudden I can’t see my data and it just keeps saying, sorry somethings gone wrong, please try later. But it’s been over 24hours and I can’t see how much data I’m us...

Top Helpful authors
More