Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi I want some help, I can’t seem to get on the live chat as I’m unable to call them
Hi ! I need to call me . I have problem with my account and I can't call you .
I’ve read that the EE app picks up names from my contacts to name the mobile numbers in my account but this is not the case. Can I customise this myself in the app?
Good morningI am on a flex plan with EE. I have an online account and also use the app. I've bought a mobile for my 11 year old daughter and set her up on a monthly direct debit also with EE (EE would not allow me to set up a flex plan for her). Howe...
Good Evening!After placing my order I received an email saying - 'Please call us to discuss your order'. It's been three days now I am trying. How can I complete my order? I do not speak English
My wife and I share an account and now wish to have independent accounts [mod edit: please don't post personal details on the forum]
Hi there! I am currently on a pay monthly contract with EE, I also have an extra sim on my account for my daughter who I can gift data to.My other half’s contract has come to an end with Three and he wants to get a sim only plan with EE. I have seen ...
