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Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589739 Views
  • 0 replies
  • 12 Helpful

Gifting data

Hello, Due to your not working right now i’m unable to gift data between my number to another. Is there a way for me to gift the data as soon as possible?

Upgrading

Has anyone had problems with trying to upgrade cause I have tried to do it and everytime I log in and and click upgrade it takes me to the to start and says that I can’t log in. Any advice on how to do it Thanks 

Coldo99 by Visitor
  • 367 Views
  • 1 replies
  • 0 Helpful

Unable to access account

I am having trouble accessing my account each time I try to login it says my details are wrong and when I request forgotten details I don’t receive an email (I’ve checked my junk folder) I am needing to revalidate my details 

hays127 by Contributor
  • 396 Views
  • 3 replies
  • 0 Helpful

Spam

I have just received a text message from a family member regard an EE link?Is this spam ? 

CAP75 by Visitor
  • 383 Views
  • 3 replies
  • 1 Helpful

Unable to gift data on new EE app

Hi,i’m experiencing problems gifting data to my other device as there seems to be no option where i can gift data on the new app.Does anyone know how to fix this, or where i can gift data to my other device?Thanks.

Settings

Hello, The mobile banking app and computer will not allow me to change my settings. It says "These settings are managed by the bill payer. You'll need to ask them to make any changes". i am currently the bill payer, how do I get this unlocked?

Blessy_t by Visitor
  • 361 Views
  • 1 replies
  • 1 Helpful