Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
How can i remove adult content? Is there any options to input by phone my ID DETAILS, without to call them..
My ee app has logged me out. Every time I try logging back in it throws up a message saying that it can’t do it, and to close the app and retry later. I’ve tried this over the last few days. Is there an issue with the service at the minute?
I just updated to the new “My EE” app which is fine, but it’s now showing me accounts of names I don’t recognise. When I login I can see my account as well as that if someone called Dennis Kamau I have no idea who this is, or why it’s linked to my ac...
Now the app has been updated when I am trying to gift data it no longer shows the names of the contacts just the numbers to gift to nor does it show how much data they have left like it did before. So I have to leave the app to go to my contacts and ...
Can anyone see how to gift data after the app update?
Hi for some reason I can’t register my account I’ve only got broadband with you it asked me to put mine on my landline number in. Oh my account number which I’ve done then it says please contact using the number 105 I do not have any EE phone number
I have to numbers on one account and since the latest update one number shows correct roaming info whereas the others is incorrect. When I try to switch on roaming in the app I get an error message saying try later. I uninstalled and reinstalled the ...
