EE app

[Soph30]

For over month it's not been working and internet isnt good either what's happening and what's going on I've been an eye customer for over 3 years now it's rediculas 

[Leanne_T]

Hi @Soph30 

Thanks for coming here. 

Is the app working for you this morning? 

If not, can you try deleting the app, then going to your app/play store and redownloading the My EE app. 

Does this work for you? 

Leanne 🙂

[Chris_B · Accepted solution]

@Soph30  The app hasn’t been down for over a month. It’s been accessible if you haven’t tried deleting and reinstalling it and I highly recommend you call customer services and request that they reset your online.