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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 597033 Views
  • 0 replies
  • 12 Helpful

App doesn’t work for me

 I keep getting bombarded by this error whenever I try to login using the EE app on my Apple phone. On the website there are no login issues. I’ve tried logging out and logging in from the app and I’ve also deleted and reinstalled the app but to no a...

688C94A2-6287-4318-B7BD-8C5C83890069.png
asad90 by Investigator
  • 386 Views
  • 1 replies
  • 1 Helpful

Instant chat

HiCan you still have a Live Chat with an EE advisor? Rather than phoning. I can't seem to be able to find that option.Thanks

Resolved! Bill payer

Hi, my EE states that I am not the bill payer and I can’t upgrade my phone. I am the bill holder. Any tips of how to update this? I have tried to follow instructions previously given but unable to locate the settings stated in the instructions given