Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi, My small business account number was changed due to a change in my company name. I need to get the Invoices from this old account number online for my company accounts... how can I login to my old account number??
When I log in it just says error. I need to transfer data to another device. This has been going on for a few days now.
Hi There, When I am accessing my EE account its showing its closed. I am a pay monthly customer regularly paying the bills including the latest one paid on 20th june by Direct Debit, I had also called the Customer Service on 25th June 2022 and inform...
Can I generate a new pin without knowing the old one
Trying to see my data usage over the last few months using the web page https://myaccount.ee.co.uk/app/usage-since-latest-bill is very confusing.eg 1) There are entries such as "24.98 GB used of null null". What does the null null mean? 2) Other entr...
Does anyone know how I can retrieve a chat transcript from myEE?
How long do EE records go back and what happened to data from orange and T-Mobile? id like to know how long I’ve had my mobile number and how far back my information goes but I don’t want a copy of it. thanks
I need some help please. I am trying to order my son a mobile but getting Account Deactivated. How do I get this resolved ?
Again always updating but I see northing changed can't wait to close my contract and move always updating for what and I need to send emergency data my son no good
