Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Can't log into account on iPhone 11 (new) but can login on other devices
Hello I am trying to turn off my icon I have got on my phone when on my ee app it says my ee is active
website account keep coming up with this An unexpected error occurred. so i usage data its been like that for 4 days now
Hello i have had an email from yourselves to re-validate my details, i have clicked on the link but my email and password is not recognised?? please helplook forward to hearing from you - if you can email me please
Hello EE Community! I just wanted to ask, is live chat not a feature EE offer anymore? I can't find signposting for it anywhere on the site or app. I can only see an option to call on the "Contact Us" page.
I have two phones with EEOne works normally abroad - the other has Roaming blocked in Parental controls in EE app and on line My EEif I uncheck - "there is a problem - text info to 150"EE shop staff can't correct, C\S couldn't correctlevel 2 tech cou...
How do I add my family sim to my account
Hi Guys Is there a way of turning off Your Notifications everytime i go to My EE website?Its very annoying everytime you log-in, My Address is fine and i won't be using Roaming.Sorry if in wrong thread i couldn't see one for windows which i am using....
I find the app poor constructed. Its just interface for a poor back end. Many places all the app does is open a browser to access information instead of native beeing native. The interface is slow and just experience is not great or clear.
