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Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 609213 Views
  • 0 replies
  • 12 Helpful

Resolved! ee app

I have a pay as you go phone for a family member added to my account. I can't see this when using my ee on the web site but it shows on the app. I'm trying to add a subscription pack to the pay as you go phone using the app but it continually says Pa...

Resolved! App logging out on my iPhone 14

Since upgrading to an iPhone 14 every time I open the EE app I find it has logged out without me doing that and I have to go to the log in process - password, etc etc. Very frustrating. What am I doing wrong?

Andy156 by Contributor
  • 1728 Views
  • 3 replies
  • 0 Helpful

Request a change of residence?

Hi , I have a request I want to change my address, is this possible? I now live in Stay city apartments . 611 .  ****** [mod edit: removed personal details from the forum]

Insurance claims

Why can’t they be made from the app!… why is so hard to find out any information on or about insurance, take my money for yrs an yrs not to claim an when I possibly need to I can’t because your closed or I’ve no phone so borrow a mates log in an no c...

Binnie187 by Investigator
  • 760 Views
  • 2 replies
  • 1 Helpful