Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I have had mobile broadband from EE for about a year and can check thisd in MyEE. I have just ported my number over to EE too, and I'm wondering how I get that account to also show in MY EE?
When you call EE and they ask you for certain characters of your password how do you change this? Also I have changed my email address how do I make this to the main account as it’s saying I don’t have authority to change my settings due to it being ...
HiThe new app has downloaded on my phone today and does not show my itemised usage anymore. This showed on the old version of the app yesterday. Can someone please explain why?
When I try and log into my EE app, it's saying well come Doreen , let's get you started. Why I've been with EE for 5 months
I have several different mobile accounts in myEE, one for each phone. How do I delete an account which is no longer valid. If I click on the account it asks me to enter a number, but of course I cannot do that as it has now been allocated a different...
I’m trying to join ee! But keep asking my number! But I don’t have my number yet. How can I join to get pay monthly phones
When I log on I am unable to gift data as the page won’t open
Hello everybody :))I got a new broadband contract with EE since may,but I tried to buy also a mobile contract associated to same account Failing many time.EE simply seems to think I am not same person and so it doesn’t allow me to shop offer.is th...
Hi,I've just added the unlimited data add on a few days ago as I ran out of data. I thought I'd be able to gift my daughter some data but the app tells me I haven't got enough data or that there's a problem and to try again later. I've been trying fo...
