Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I just got a new 4gee WiFi mini and it's all set up and working but when I try to add the number to my account it says it recognises it as the 4gee WiFi mini but won't allow me to actually link the phone number? I know there's links to top up and see...
I'm having the exact same issue, and cannot complete the credit check section. Is there a general fix for this?
As per title - unable to view add ons either on MyEE app or via website. 'Sorry, due to a technical problem we are currently unable to to show your available add ons' in website and 'Sorry - no add on available to purchase ' in App. And ' there s...
So i went to check my data, and it says I can upgrade and to contact the account holder. But on the account holder’s phone it says that I can’t upgrade yet. Can anyone help? View from my phone View from the account holders
I want to commend "Nick" in EE's billing department. I spoke to him on 16 June as I had been given conflicting and confusing advice by BT and accurate but incomplete advice by an earlier conversation with EE. I had various issues relating to a swit...
Hi Ok, I'm new here so, I hope this lands where it's supposed to coz I'm flying by the seat of my pants!. I am trying to get in touch with Live Chat since yesterday n it's not appearing on the website, I spoke to them 3-4 days ago on Live Chat, canno...
I have 3 mobile numbers in my account is there anyway I can personalise each number with a name so when I give data it is easier to seethanks
I've been trying to get on my app for ee for about 5 hour's now and the same thing pop's up saying that the app is down for maintenance but I have been looking to see if it true but I can't see anything about this
I don't know why it says this kind of thing
Any idea when our accounts can be accessed?
