EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 603272 Views
  • 0 replies
  • 12 Helpful

trying to upgrade online

Trying to upgrade online, my account says i'm able to, but the upgrade links are either not working or sending me around in circles.  Is there a bug in the website?

Google Pay white screen EE app

I have an S23 ultra and went to pay my bill through the EE app, but when I select Google Pay to finalise the payment I'm just presented with a white screen without any card choices present. Have tried uninstalling and reinstalling, clearing cache on ...

Resolved! bill payer

hi , I am the Bill payer of my account. buy when I go on to my ee to change settings etc it tells me I am not the bill payer and so cannot change anything.  prior to being moved to ee from ee I never had a problem on the account pages etc so it's onl...

In app billing and payment

When trying to see my bill or make a payment the app says there's been a problem it's not you it's us please try again later but it won't let me see my bills and payments. I've tried reinstalling the app but to know avail being like this for nearly f...

Sl1mb by Explorer
  • 446 Views
  • 2 replies
  • 2 Helpful

EE register

Hi everyoneI can't add my number to my account because they say your number already register in EE but I don't register before.How can I do?