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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 8715 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 22664 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 478750 Views
  • 0 replies
  • 12 Helpful

LIVE CHAT

Hi Ok, I'm new here so, I hope this lands where it's supposed to coz I'm flying by the seat of my pants!. I am trying to get in touch with Live Chat since yesterday n it's not appearing on the website, I spoke to them 3-4 days ago on Live Chat, canno...

Account settings

I have 3 mobile numbers in my account is there anyway I can personalise each number with a name so when I give data it is easier to seethanks

My ee app

I've been trying to get on my app for ee for about 5 hour's now and the same thing pop's up saying that the app is down for maintenance but I have been looking to see if it true but I can't see anything about this

Jors101 by Investigator
  • 418 Views
  • 3 replies
  • 0 Helpful

Sony xperia 10 III page not working

Every time I click on the Sony Xperia 10 III, either new or 'good as new', it reloads my previous page. I have tried on mobile, laptop, through upgrade and straight from the online store. any solutions to this problem?