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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 12247 Views
  • 33 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 25785 Views
  • 15 replies
  • 11 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 543253 Views
  • 0 replies
  • 12 Helpful

My Ee app

My ee app is not working giving a message that is being updated is their another way i can gift data? 

Call details and text

Why have you removed the facility to see the calls made on an account as it was useful when tracking to see if a minor was being trolled or groomed and times when the calls were made ?

Dave0070 by Explorer
  • 305 Views
  • 2 replies
  • 1 Helpful

Resolved! Forgot password

I have forgotten my password and the email I had when I registered is no longer valid and I like to know when my contact runs out