Latest update,why is it taking so long,its beyond a joke now !!!!

[Chris_B · Accepted solution]

@Kevc7  if you have any issues logging into the my EE app try deleting it  and reinstall it. There is nothing wrong with the app it is working. If you cannot log into the app after reinstalling it you need to call customer services and request that they reset your online account. 

[Leanne_T]

Hi there @Kevc7 

Thanks for coming here. 

Have you been able to log in since you posted?

If not, can you try deleting the app, then going to your app/play store and redownloading the My EE app as @Chris_B has advised.

Does this work for you? 

Leanne 🙂

[Kevc7]

All sorted thank you,uninstalled and re  installed it,sorted snd thanks again 👍

[Leanne_T]

Brilliant news @Kevc7 

Thanks for letting us know 🙂

Leanne.