@Johnmacca-100 You don’t need to use the community to use the the my EE app. But if you want access to your account via an app you need the my EE app. What do you mean the old app ? And without this community, you wouldn’t be able to ask that question. So the community has served its purpose for you.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
