Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Not so long ago the ee app just about functioned as expected and was reasonably easy to navigate without issues.March 2023 The app is unstable on iPhone 13. It fails to settle with menus, text and images constantly trying to render themselves, unsucc...
Hi Just taken a sim only onto my account for my daughter but I can't gift any of my data to her despite being told I could. I can get into family usage on the app but there is no button to do anything to send her data!The old app was much easier and...
Trying to upgrade online but the website is never working any ideas ?
Hi for some reason it says I can’t add my number to my account when I log in, yet when I add the number it says number already exists but none of my account info is available? I am die an upgrade and trying to sort it out but not allowing me to do an...
HiI setup a new account with EE, but accidentally setup a personal account rather than a business account which I need. How can I change this as I need to place an order for a business phone? I could delete the account but that doesn't seem to be ...
I keep getting a message telling me that my current session has expired and asking me to log in again.I am concerned this may be a scam, can someone help.
I keep being told I'm not the account holder when the system lets me log in and recognises me. I am trying to change my sim only contract
EE permanent feature with my Apple phone - Android phone no problems. Why?
Want itemised billing
