Online chat

Claire12356
Visitor

Hi, does anyone know if there is still an option for online chat? I can’t seem to find it. Thank you

7 REPLIES 7
Christopher_G
EE Community Support Team

Welcome to the community, @Claire12356.

There is a live chat function on our contact EE help page.

Chris

Hi Chris - I am on the Contact EE help page, but I can't see the online chat option? It's really difficult to find!

James_B
EE Community Manager
EE Community Manager

Hi @LMillard,

Is it a mobile or broadband query?

James

Mobile - I would like to upgrade but would like to discuss my options

James_B
EE Community Manager
EE Community Manager

Hi @LMillard,

To access upgrades chat, please look out for a pop up when browsing the upgrade shop.

Alternatively, you can speak to the upgrades team on 150.

Hope this helps.

James

Hi , I can’t use my network what happend to my sim

Christopher_G
EE Community Support Team

Hi @Vamsi3347 

Welcome to the community.

Have you tried restarting your phone? Are you in the UK at the moment?

Chris