Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
How do I change my voice mail
There’s no house number showing on my address
All my allowances are showing as zero accross the board normally 510 MB, 215 mins & 75 texts - is this a network error? This is on the app and the website
we switched from BT TO EE, just the other day, and had nothing but issues, first the contract bill was wrong, they got told 8 pound a month from BT and our contract stated this, they trying to charge us 8.33 so we had a big ordeal over live chat to...
Text balance to 150 free from your EE device.
I can’t get into my account
Hi any ideas when the site or app will be up again? I am abroad and urgently need to do something on my account but can't access either the app or website and of course UK office is still closed as its middle of the night there.Thanks
I pay for and used to get current online detailed usage of texts, calls, time, duration etc but no longer have it. Does anybody else have an answer please?
