29-03-2023 08:30 PM
It says I’m not the account holder when I am ?
30-03-2023 08:10 AM
Hi @Jamie09112
Have you set yourself up as the account holder in settings?
Our Customer Care team can help to set you up as the account holder if you're having trouble.
Jon
29-07-2023 12:20 PM
I've 2 accounts on EE for myself and my partner, yet when I log into my account to gift data, it says I'm not the account holder? So frustrating !!
29-07-2023 12:51 PM
Hello @waynescott523.
If you are the account holder but your My EE account is set as a user please give us a call and our mobile care team will help change this for you.
Katie
