Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
I cannot get the gift data to work. I keep getting a message to try again later. This has been happening since yesterday
My EE App has my phone model as iPhone 11 Pro when I actually have the iPhone 13 pro max. Can’t find a way to change this despite searching both in the app settings and on the EE web interface. It doesn’t cause a problem but it is annoying. Uninstall...
Does EE have a live chat link?
two days trying to print my PDF receipt and can't. Yesterday I wrote that I need a PDF of my invoice because I need to confirm my home address.xxxxxx xxxxxxxxxx ,xxxxxxxxx customer number.Thank you [Mod edit: Please do not post personal information...
Hi there! I am currently on a pay monthly contract with EE, I also have an extra sim on my account for my daughter who I can gift data to.My other half’s contract has come to an end with Three and he wants to get a sim only plan with EE. I have seen ...
I upgraded from android to iPhone 12 Pro .. my contract is soo high and soo long .. I’m not liking it .. battery dies quick .. network is so bad on it .. can’t hear anyone .. literally everyone complains .. can I change back with ee to a Samsung hand...
Hey so if you want to put the app and website down without any warning, how about switching back to paper bills? The good news is that your customers can access crucial information that they need an together we can all bring paper back and kill the t...
Is the app down? Cause I’ve tried to pay my bill and it won’t let me log in and says there is work getting done??
