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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 9226 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 23084 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 490149 Views
  • 0 replies
  • 12 Helpful

App update

When is this going to be updated as I need to share data with my son it’s been down 4 days now 

Help problem

Good afternoon. Please tell me how you can enter the EE application, forgot Pin? Thank you very much

Natals by Investigator
  • 266 Views
  • 1 replies
  • 2 Helpful

MyEE App

I have just got my upgrade and when I go to log in to the app it tells me that it can't find my products and to link my device, I have already linked my number though so why can't I see my products? Called 150 about this and the woman I spoke to her ...

Gifting data

Hello, Due to your not working right now i’m unable to gift data between my number to another. Is there a way for me to gift the data as soon as possible?

Upgrading

Has anyone had problems with trying to upgrade cause I have tried to do it and everytime I log in and and click upgrade it takes me to the to start and says that I can’t log in. Any advice on how to do it Thanks 

Coldo99 by Visitor
  • 285 Views
  • 1 replies
  • 0 Helpful