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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 590032 Views
  • 0 replies
  • 12 Helpful

Speaking to someone at ee

Hi can somebody help please I would like to speak to someone at ee please  I tried phoning 150 I get sent a link via text to speak to someone then it says dial 150 omg I’ve already done that so I’m going round in circles why o why EE are you making t...

Bionic69 by Established Contributor
  • 2482 Views
  • 13 replies
  • 1 Helpful

EE Website has serious issues

I have been trying to browse the EE Website at upgrades but always seem to have an issue no matter what device I use. I have done a video of the issue but can not seem to upload on here nor find an email address for the dev department. So i can discu...

Rk2021 by Investigator
  • 1320 Views
  • 10 replies
  • 0 Helpful

Resolved! Photo in EE app ?

Hello , Is it possible to add a picture to the EE app ? It just shows an outline head and shoulders .

Resolved! EE Account

Just moved back to EE after 6 months with Plusnet onto a monthly SIM. My old EE account was still active however when I log onto it there are no details of the new plan listed. I cannot register as a new customer as my email address is not accepted b...

Data Gifting not working in the New App

So the App has changed (Android), now on the White on Black version, No Family Usage any more, but worked out to gift Data you need to go to each individual Account Number (or Name) and Gift from there, go through the process, and it gets stuck on Wh...

EssexBoyEE by Ace Contributor
  • 3729 Views
  • 18 replies
  • 13 Helpful