Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I have been with EE for a long time now, I haven't got signal in my own home for nearly two years, I put up with this because I liked EE but their customer support is so pathetically bad I'm going to have to cancel my contract instead of upgrading. S...
Hi, I've recently updated 2 phones and the deal I went for included a free Galaxy 5 Watch.When the phones were delivered, no watches. Does anyone know if the come seperate or if i have to download a link to get them sent?? Thanks
As from 5.00am 10th of June 2023 I can not log in to My EE App. Safari warns me this could be an attacker trying to steal my sign in info. So I deleted the EE app reset my iPhone then down loaded the app again. this time it would not even attempt to ...
My EE app hasn't worked for months and months! Im seriously looking at other networks now (fortunately I'm sim free phone)
Doesn’t give you an approximate time of when it will be back on.**bleep** poor service
Why has ee been down
Since this morning, when I try to log into the EE app, I keep getting a warning the the page is not secure. Removed & reinstalled, cleared cache & cookies & still the problem persists. I can access the website though it’s a bit slow. The app was easi...
Spent most of yesterday trying to logon to app now today it is taken down. Seems that EE don’t want my business
