Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
ive been trying to upgrade for almost a week but the site keeps coming up with a 404 erreor and a sorry cant find thr page
Trying to upgrade to a SIM only contract but have been told that it can only be done online as we have a Friends&Famiy code. Trying this online but the upgrade option is not working? I have tried a number of times but the SIM upgrade option does not...
Is there a way to engage in a live chat/web chat with anyone from EE?
I’m trying to gift data to my iPad but every time I try to gift data it says it failed to send data, is your ee app down or something?
After lodging a complaint in October 22 and being told, by a count of 9 separate occasions via msg, that a member of the complaint department would get in contact with me via email, no attempt of contact has been made. As I am abroad, I cannot accept...
hi I need to remove contact lock
I’ve tried to pay my bill with two different accounts through the app/website and both times it has taken my money and the website has said error. This happened at my last bill and EE told me it was my banks fault. This plainly is not my banks fault....
Hi I wondered if anyone could help please ? I was trying to show a friend earlier on my EE but couldn’t find what I was looking for . I was looking for the bit where it shows what phone you’re using . I was trying to explain to him that EE know what ...
