EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

My EE App on Android is so unreliable

Is anyone finding the app so frustratingly flaky? I have my two kids on my account with very little mobile data and I have more data than I need so often gift data but it can take several shutdown and restarts of the app to display what I need to be ...

Resolved! Re: Can i register 2 sim cards on to 1 account?

I'm trying to do the same thing. My daughter and I are both on PAYG accounts. I don't see "A/C Settings" under my account page. Where can I add her as a second number?

When will my EE app be up and running?

Customer Service change, and problem

When i call 150, The number activates me an option to press a number and sends my phone a text message link? Why cant i speak to their representatives anymore ????thanks in regardsjax

Drag factor in trying to sign into the EE app

If always find it difficult to log into my account via the app,it drags,sticks,freezes,and i have an flagship phone,my friend and sisters have the same problem,they end up giving up

Resolved! EE app has stopped working with latest Android update

My Android phone (Android 13, Pixel 6 phone) required an update and a restart yesterday and now the EE app won't open and I get constant (every 20 secs or so) notifications flash up that the EE app isn't responding and needs to close. Further restart...

App Updating

So my EE App has been updating now for 3 weekscan’t get on to check data or anything just sends me to this page

Data allowance differs between App/Website and amount from customer service

I had a large unexplained data usage and thought I had been hacked. I did a factory reset on my phone and installed the MyEE app. It shows I have 4.5GB allowance, this is too low. I have been told by customer service verbally and in chat that I have ...

Re: I am sick and tired of my EE app not working

I tried everything but still not working. Getting a bit tired now. Time to change the company. Please other providers

ESIM Qcode Thrown in Bin how to get replacement