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Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589732 Views
  • 0 replies
  • 12 Helpful

linking sim to application

I can't link sim to my ee application when I got sms and linking it's saidWe’re having trouble linking your products You can try linking again or come back later when we’ve fixed things.

Resolved! SORRY, YOU CAN’T ACCESS MY EE RIGHT NOW

"SORRY, YOU CAN’T ACCESS MY EE RIGHT NOW"This message keep showing up when I trying to login from computer and mobile (tried with different browsers, Chrome, Edge, etc)Seems this is not temporary issue because I'm the only one who experiencing this. ...

Website issue

Hi I keep getting this error message when trying to order an Iphone on your website. When you're trying to view the product this error mesage keeps coming up.

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ShaneMcS by Investigator
  • 533 Views
  • 5 replies
  • 0 Helpful

Early Upgrades

In My EE, it used to show you the date you will be able to upgrade early at no cost (usually about 45 days before the end of the current contract?).  But now it just shows me when the contract started, when it's due to end, and what it would cost to ...

andydenyer by Established Contributor
  • 640 Views
  • 3 replies
  • 1 Helpful

Upgrade

On my ee app it says I can upgrade on 0, after talking to someone in the executive office and then agree I can upgrade next month. So after checking today it says ungrade on 0 what does this mean?? It has no option to sign in and upgrade 

Resolved! Looks like you're not the account holder

Hi All Possible for anyone can shed some light on this issue I'm having with my account? I went online to see if I could upgrade my phone, as my upgrade is due in the next 14 days. But when I try to see what I can upgrade to, I get this message.I kno...

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