EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 593651 Views
  • 0 replies
  • 12 Helpful

Ee app

HiJust upgraded my phone and cannot get any info on the app

mickp59 by Investigator
  • 470 Views
  • 4 replies
  • 0 Helpful

App is useless

When are you going to fix the app it's bloody useless can't access bills and payment, can't access live chat. Bills have gone up and you can't even get a simple app to work being back the old one.

EE card number - xxxxxxxxxxxxxx

What's going on I paid my subscription on 11/09/2023 and my ink is no longer working no signal Please kindly check and resolve this issue EE card number - xxxxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the ...

EE app under maintenance

Was in a live chat with EE through the app and it suddenly came up saying the app is undergoing maintenance. Has my app just crashed or is it actually maintenance with no warning?

Tatman by Visitor
  • 431 Views
  • 1 replies
  • 0 Helpful

What a farce

Launch day, systems down, website inaccessible, what a complete and utter farce lol. You'd think EE would have this sorted, same year in year out.

Gillington80 by Established Contributor
  • 508 Views
  • 3 replies
  • 0 Helpful

App & Website

Today I cannot look at the app on iPhone or website on both phone & Amazon tablet. Calling 150 is too long a wait & texting AL or BALANCE doesn't bring anything back. I can log in but nothing loads. EDITED- spoke to someone on chat who says the influ...

Patt1 by Skilled Contributor
  • 498 Views
  • 2 replies
  • 1 Helpful

App

I am having issues with the my ee app. I recently upgraded so s23 and done an app update since then it freezes on checking my info. Iv uninstall and reinstalled bit still doing the same

Lmm2184 by Visitor
  • 747 Views
  • 1 replies
  • 0 Helpful

Problems with binding a cell phone number

我从ee商店购买了一张SIM卡,当我尝试将其绑定到家中的ee应用程序中时,它显示了一个问题。 我无法将其绑定到应用程序,但我仍然可以使用流量并接收短信。

Screenshot_2023-09-15-10-08-06-27_df198e732186825c8df26e3c5a10d7cd.jpg
Eize by Visitor
  • 576 Views
  • 2 replies
  • 0 Helpful