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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 614017 Views
  • 0 replies
  • 13 Helpful

Moved from Plusnet

Having just moved to EE from Plusnet, each day seems to bring up something that makes me regret my decision.  First, the app doesn't tell me anything, ie call records, sms records in detail.  The Plusnet app itemised everything so it was easy to see ...

Maz-15 by Investigator
  • 1224 Views
  • 2 replies
  • 0 Helpful

Resolved! Hello

Hello EE whenever I pay with my phone bill it always says error and it’s really frustrating and really annoying I don’t know why but whenever I buy things it works but when I buy another thing it doesn’t and also is their a limit to the bills Thanks

App setup for Samsung S9

I must have tried 30 times in the last couple of months to link my phone to the app just keep getting we're having problems try again later ......any ideas ??

Lee6710 by Visitor
  • 436 Views
  • 1 replies
  • 0 Helpful

Resolved! Using same Email for two Accounts

Hello i already have a tablet on the EE network. Today my new sim arrived and I'm going to use the same Email for both .Is this possible. Thanks 

wilco58 by Established Contributor
  • 1899 Views
  • 7 replies
  • 2 Helpful

Resolved! Documents on EE app.

Does anyone know where to find the important documents in the app .Keep getting text messages say there is important documents to view in the app but when I go to it I can't find where they are . 

Silv by Visitor
  • 885 Views
  • 1 replies
  • 1 Helpful