EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Log in details

Hi I'm having difficulty changing my password for my ee account.

Resolved! How do i give my family data?

Resolved! Call logs

Where can I see a list of monthly calls, I need to see the number of missed calls I’ve had from an individual and have no idea where to find received calls log on the website in my EE. Any ideas?

Is live Chat available

How do you get onto live chat on EE? Cant see it anywhere. Nothing pops up

Billing

Can't view bill on app

My we app

This new app is total crap 90% of items in the app don’t open

Resolved! Change cap

I need tochange my daughters cap for international roaming

Need to change my date of birth on my account Keeps saying I’m not the account

Please can you change my date of birth on my account. Keeps saying I’m not the account holder

Ee shop

I log in to my account but when I try to go to the shop it says I can not log in but I can still upgrade or buy a new device, however it won't let me do anything. This has been like this for over 3 weeks. Any help please

Resolved! Add additional line query

Hi,I’d like to add an additional line to my account (I have 2 lines already) and use a F&F discount but I don’t want to use FlexPay, I just want to use the traditional plans. I seem to be able to upgrade my two plans at the moment to normal handset p...