Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I'm the account holder of my EE mobile account. However, when I logged into My EE account using the website and the app today, it says I can't make changes to my account details as I'm not the account holder.
I upgraded over the phone today, I haven't received any emails about the upgrade, nothing is showing on my account and it says i'm not eligable for an upgrade, I was this morning though. Is it a glitch in the system, and once I get my phone tomorrow ...
How do I change my email address
My app never works it constantly says that it’s being improved what’s that about
Hi, how can I gift data if the app is not working??Need.to do it right now!
Is it just me or has the EE app gone nuts?,I have tried to follow the upgrade, and my own personal message updates, only to get asked time and time again to sign in. Please can you sort this out as I am sure you are losing money. All I wanted to do w...
When I enter my ee app and try to check my accounts it says I’m not the account holder and that I need permission?? I’m the only account holder I’m sure my Apple Watch contract is up but I can’t check nor upgrade
Hi guys, Hoping someone can help! I'm having trouble logging into myEE app, I enter my email then click next works just fine I enter my password and click log in it loads for a few seconds then just sits on the password screen and doesn't do anythin...
