Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I have always been able to view my phone, and two daughters also on my account, however since upgrading my phone, the other lines are not visible, the site also says the bill payer must make any changes. .? I am the bill payer, and need to be able to...
May be on 12 August I paid my bill but now its says to pay the bill again
Selecting to view bill from main menu just displays a grey display. Tried closing app and retrying, fully updated app, iOS 16.6, EE app 5.21.00
I have provided my account number and proceeded to set up the account but it then asks for a billing account number or landline phone number but have never received either from EE even though I had to attend a store today and feel that the s...
app is constantly not working or always says "I'm sorry there seems to be an issue" ect.I can hardly ever gift data to my kids due to the app issues, which is very frustrating as my kids are on my plan & I can't gift them data 郎
The new app must just be for advertising. Trying to click something as useful as checking my bill hangs the app and just shows a grey screen....... Oh yes and it is so bland and clunky looking compared to the last app. ... Well done to the team who m...
