EE app and website not working

[skeats]

when will the system be available????? trying to look at my option for upgrading  

[Lesley811]

I'm having the same issue, first time in 5 years I want to upgrade my sim only to add a phone and all I get on the app and online is "WE'RE JUST MAKING SOME CHANGES"

Very frustrating 😤

[Leanne_T]

Hi @skeats @Lesley811 

Thanks for coming here 🙂

Can you try clearing all cookies and cache and open your EE account in a new web browser, do you get the same message? 

Leanne.