I have the same problem - I haven't been able to access bills for my accounting and has been going on for WEEKS!! So frustrating, why is there no formal acknowledgement of this issue!?
Business customer - your own customer service team on the phone told me weeks back that this was being looked in to and they were aware but as others have reported across this community- it is still an issue!
Personal customer - cannot access MyEE at all, continually refreshes no matter which browser I use, can't see any of my account information at all. Please get this website sorted as it's not the first time I've had this issue. After refreshing for a while, now it just says BLOCKED and I can't access anything at all. I am a paying customer, I should neither be blocked or unable to access my own bill statements!
I can log in to the app but it tries to redirect me to the EE website when I attempt to access my personal information/bills. Then it starts the refresh merry-go-round again and I can't view anything.
I am trying this on two different devices, with different browsers (one of which, my phone, has never used the EE app previously). It's definitely not a cookie/cache issue but I tried clearing and same result... It's a fault with the website or my account.
