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Why does the EE website never work?

WebsiteBROKEN
Visitor

Doesn't matter if I am on my phone or computer, this website never works. I just get errors saying I can't log in or the same page loads over and over again, no matter what link I click. At this point I just want to upgrade my plan and instead I might just change providers. Anyone else always having this issue?

112 REPLIES 112
Linzi_H
EE Community Support Team

Hi @nutsnut 

You will need to raise this issue with our technical support team if you're still unable to manage your account online. 
They will investigate exactly what's going on and work on getting a fix in place. 

If you'd rather not call us directly about this, I would advise you to Fill out our complaints form, and a dedicated member of the team will get back to you within 7 days. 

Linzi 

 

the website is not working

 

what the multi-billion dollar company not able to host servers and popupps everywhere

 

and the URL looks ugly

Leanne_T
EE Community Support Team

Hi @eewantmymoney 

Thanks for posting, could you please let us know some extra details to help you further?

Which part of the website is not working? Is this your EE account? 

Do you get an error message? 

Leanne.