Community Activity

Watch Ultra Samsung

Have got a S25 Ultra and a Watch Ultra. S25 on sim only unlimited sim which is working. Have tried to link up Watch to network via wearable menu got the can take up to 4 hours to activate this has been over a week now still saying same thing. My acco...

Genuine DPD text - I haven’t ordered anything

Hi. The wife had a text that appears genuine. Something from EE is being delivered today. Took delivery of two new handsets on upgrade two weeks ago and subsequently received a pin for the handsets before they were delivered. I’m the main account hol...

Benboy by Explorer
  • 25 Views
  • 1 replies
  • 0 Helpful

Resolved! Free gift

Ive just upgraded my phone and it included a free watch. How do I claim this? I havent received any emails about it. Thanks 

Shouldn’t I be able to use data when also on a call?

I’m pretty sure that I could previously be on a call and also access data services at the same time, but for the last couple of weeks I’ve been unable to, and now I’m wondering if its all in my head that I previously could lol.  It’s frustrating as I...

Mrsjessop by Investigator
  • 12 Views
  • 1 replies
  • 0 Helpful

EE Broadband APP WifI Controls not working

I have recently signed up to EE Broadband.   My broadband is working fine, however the APP WiFi controls feature and the Wifi enhancer are not available on the app or via the website.   An error message appears and states it is a problem with EE.  I ...

Mart30 by Explorer
  • 26482 Views
  • 350 replies
  • 107 Helpful

Smart Wifi pro wired backhaul issues

HiI have my EE smart Wifi pro connected to my EE smart hub pro router via Cat6 but i am seeing the following issue, after a day or 2 speeds via the smart wifi pro drops to around 350-400 (I have 1000mb) from around 900-1000mb which suggests to me may...

wenklaw by Established Contributor
  • 1109 Views
  • 63 replies
  • 12 Helpful

Number Transfer

Have transferred number to EE and all appears to be ok but when I send texts these show the temporary number provided with new sim. Have turned phone off and on again but still persists. Is there an easy fix?

MJT5 by Explorer
  • 72 Views
  • 2 replies
  • 1 Helpful