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Community Activity
Frequent disconnection from mobile network
Hi everyone,I’m wondering if anyone has experienced this issue or knows how to fix it. I signed up for EE’s unlimited plan last August and was happy with the service for the first few months. But recently (past couple of months), I’ve been experienci...
Resolved! Moving home with exsiting EE contract
Hi,I'm moving home next month, and I've notified EE of my house moving.The staff told me that I will have a 14-day period to cancel my new contract. I didn't quite get it when I heard it, but now I've realised that after moving I will have a new 24-m...
Resolved! EE tv without the broadband package
Hi,Is it possible to subscribe to EE tv without the broadband packages? We don't have a landline and will never have a decent one due to our rural location but use EE wireless internet which already streams netflix, amazon etc without any issues.I'm ...
esim
Hi. I have a pay monthly phone plan with a physical sim card. Can I change to an esim and use the same esim/number on my samsung galaxy smart watch or would I need 2 separate esims, one for phone one for watch?
Resolved! EE Spamming me with bill emails
Hi,I seem to be getting loads of emails from EE telling me my broadband bill is ready. First one was sent at 11:26am and since then I've been getting emails roughly every hour with the same information. Can someone take a look? I got the message the ...
Nowtv Account restricted.
Nowtv has suddenly stopped working. Can load it, but once I try to click on a channel to watch it, I get an error message: 'Your account's access to this content has been restricted'. That's the error message on the app. If I try to view via ee box i...
Resolved! EE Mobile App 'Your Account is now closed'
I'm trying to log into my EE account to update my billing info / direct debit and when I sign in on the EE mobile app it says 'Your account is now closed' despite me never trying to close my account. I have just been billed for another month, which i...
Send a compliment
I would really like to send a compliment to 2 staff members but I’m unsure how to do this.I have just switched to EE as you are the only UK network who could do what I needed - I wanted to set up a Apple Watch on a family plan for my son to use with ...
Resolved! Website and App still not working
Three months on and still no working App or Website, tried everything even called and was called back twice by different depts. the up shot is your App and Website are not fit for purpose. each "customer service" idiot has a script and that's all the...
Resolved! EE billing and passcode messaging
Hi there, not sure if this is the correct forum. If not apologies. My question is. How do I.see my latest bill and charges. Not the last bill but the ongoing bill. I.e. the only where the month has not completed and has still to be paid. I wanted to ...
