Community Activity
Resolved! Email client problems since Free-online changed to Greenby
Hi, I'm having problems with my email clients on my desktop computer since Greenby took over plusnet/free-online. I think it may be the Ports that are required. I keep being told that my User Name and Password aren't recognised (even though they're c...
iPhone 17 Wait time
So I placed an order for the IPhone 17 on the 31/10 and over two weeks on I haven’t received anything. I’ve called a couple times and I’m not getting much information from EE. As far as EE are aware, the order has been fulfilled and there’s nothing o...
TNT sport add on
Hii have Gigaclear WiFi and a Sky sports package through Sky themselves..Mobile contract only with EE.To add TNT sports is cheapest as far as I can see is to get it as an odd on to my mobile phone contract.if I do this, EE say I can watch TNT sport...
Ongoing Issues with Full Works Plan and Request for Resolution
I was a BT customer around two years ago and had the option to upgrade to EE on a Full Works package. The upgrade went very badly — I wasn’t receiving bills, there were constant billing errors, and I couldn’t even see the EE account properly. It took...
Resolved! iPhone 17 pro max 256, blue
Are there any updates available on when the orders will be fulfilled, obviously I have paid for a phone but no notice of when it will be delivered, ordered it on the 20th October
Sim only plans
Someone help a man out. So thinking of paying off my contract and just getting a Sim only plan. Unlimited. I notice on some plans highlighted in yellow saying uncapped speeds included then click on the info for it to say max speed of 10Mbps is that t...
Broadband and phone line not working
My phone & broadband have not been working for almost 48 hours and I am getting the same message over and over again and cannot contact anyone to speak to. I get a bot message saying it’s being looked into but on EE it says I have no open fault. Not ...
Coverage in Bayswater
Update: 22 October 2025 For the first location, we have had designs approved for the mast and have submitted a planning application as part of the high-rise building regulations. Pending a positive outcome from the planning application, we can star...
Bill
Hi there,I recently got my phone and have paid my initial bill but now it’s asking me to pay a new bill and when i check it, it says it’s due in december, but keeps charging me even though my regular bills don’t come till near the end of the month.