Unable to view bills in app or web
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
12-08-2022 08:20 AM
I don’t have the option to view my bills or payments either in the app or on web. Anyone else having the same issue?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
02-09-2023 08:58 AM
I can't log in, the app just freezes
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
02-09-2023 09:14 AM
Could you try deleting and redownloading the app please, @ClareWalker?
Thanks
Chris
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
02-09-2023 09:25 AM
Thanks, that's worked great!!
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
03-09-2023 10:02 AM
Hi I can’t view my bills
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
03-09-2023 12:06 PM
Hi @Imzkhan2020
Welcome to the community.
What happens when you try to view them in your My EE account?
Chris
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
11-09-2023 03:38 AM
Takes me to the normal page I can’t see my bill
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
11-09-2023 07:45 AM
Hi @Aisha121,
Welcome to the EE Community. 🙂
What do you see in the Bills and payments tab in the My EE app?
James
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
11-09-2023 05:56 PM
Leopold Saul Loewer
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
12-09-2023 04:35 AM
Where?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
12-09-2023 08:05 AM
Hi @James2104.
You can view your bills within your My EE account within the Bills and Payments tab.
If you are unable to see these please be sure to let us know.
Katie

- Cant register a mobile device to my EE account in Contracts & Billing
- Hi there, I need to view my bill for the month of February in Contracts & Billing
- Linking your EE products to your EE ID never works in EE app and website
- Unable to view or access my bill after months in Contracts & Billing
- Billing in Contracts & Billing