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Community Activity
Game Pass Ultimate
Good morning I have received an item which came with Xbox Game Pass Ultimate, but I have no way to activate it, if I go to ee/xbox there is nothing to activate. Should I have received an activation code?Ross
Charge for leaving EE
I have received a letter from EE stating that I need to pay £114.81 to leave EE and switch to another service provider. The reason given is that I am "still within the minimum term of my contract." However, my understanding is that my fixed-term cont...
Upgrade issues
So, New phone has arrived and swapping my sim from old phone to new phone didn't seem to just work, messed around last night trying to set up an esim and transfer over the esim to new phone. Managed to get it working and had a signal last night. When...
Smart Hub Plus - can you forward port 80?
I'm not quite sure what my EE Smart Hiub Plus is - the sticker on the bottom of it says SH32B, but in Hub Manager: Home > Advanced Settings > Technical Log > Information, the product code is shown as SH31B ...Anyway, the question is: can you port for...
Resolved! Need help with unlocking Samsung galaxy ace 4
I have read the previous posts and used the online link but I'm facing an error. I tried calling ee but I can't speak to someone or it's disconnected. Please help attaching image for your reference
Coverage in Queslett and Pheasey
We are aware of a signal issue that is affecting some of our customers in the Queslett and Pheasey area. Our mast in the area had to be removed from the existing site at the end of May 2025, as this was requested by the site owner. Our engineers ...
Smart Hub Pro WiFi 7 connection problems with many devices
I have recently had my service activated using the Smart Hub Pro and the WiFi7 extenders. However I am finding the WiFi on the Smart Hub Pro virtually unusable, so much so I have had to go to back to using my old BT SmartHub2 and its extender discs a...
Petition to allow landline voicemail to be turned off completely
I like many as I have seen on here want to be able to turn off my landline voicemail, and was very frustrated when I found that this was not possible. It’s also makes it extremely difficult for people with mobility issues to answer the phone before ...
Reduced throughput of ‘Smart WiFi plus” Ethernet ports - slow
Hi AllI have the 1.6 Gbps package.I get full speeds over WiFi from both the “Smart Hub Pro” and the Smart WiFi Plus. My issue is speeds over Ethernet when going via the smart WiFi plus. The below is using all wired using cat 7e.ONT -> SMART HUB PRO -...
Require employee number
I was previously an employee a couple of years ago at EE, and now require a an employee (UIN?) number and proof of employment for a background check for a new role. I need this ASAP and don't have access to old payslips or a P60. What do I do?
