Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

There is no gift data option showing - used to be on Data Usage page

peterjgeraghty
Investigator
Investigator

‎16-11-2022 08:09 PM

There is no gift data option showing - used to be on Data Usage page - where has it gone?

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎16-11-2022 08:28 PM

 

@peterjgeraghty  On the home Page scroll down to 

AF34DCFF-F92E-41B9-92C7-B006688FA9DB.jpeg

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
peterjgeraghty
Investigator
Investigator
In response to Chris_B

‎17-11-2022 12:55 PM

Thanks Chris - but I use the website not the mobile app.  The online help from EE says a "Family Usage" tab but I've never seen such a thing. The "Gift Data" option I used frequently in the past was on the "Data and Usage" tab.

0 Helpful
Leanne_T
EE Community Support Team
In response to peterjgeraghty

‎17-11-2022 01:54 PM - edited ‎17-11-2022 01:55 PM

Hi @peterjgeraghty 

Have you selected the main number that you wish to gift data from? 

When was the last time this worked for you? 

Leanne.

0 Helpful