@BDPM When EE takes accounts offline it’ll affect the app as the app is a link to your account. EE do this when they will cause the least disruption to the majority of customers. So that’s going to be late at night. There will always be some like yourself that want access when this is done but you are in the minority so will have to wait until accounts are back online.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
