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See your itemised usage

Lea07
Explorer

Why when I go on my EE app I can’t get on see your itemised usage 

13 REPLIES 13
Jonty0560
Investigator
Investigator

I didn’t order it, they just added it. It appeared on my bill. 
Thanks.

@Jonty0560 : I'm surprised! It doesn't just appear w/out you ordering it.

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How do I know if I'm paying £2.50 for itemised billing? And why can't I see the previous month's itemised bill

 

Christopher_G
EE Community Support Team

Hi @Vinnycrowley 

Welcome to the community.

Does the itemised billing charge show on any of your other bills? Are you able to view your previous bill on a different device or browser, or through the EE App?

Chris