Community Activity

EE my return equiptment and are now billing me

Last Sept I took out EE mobile broadband. I was moving into a new build so couldn't get broadband yet. They advised mobile broadband would be efficient to work from home. Within 8 days it ran out so I cancelled the contract and returned the box. Howe...

Lisamck99 by Investigator
  • 732 Views
  • 12 replies
  • 0 Helpful

Double charged for eu roaming

My most recent bill included roaming charges for a trip to Italy. Some days were charged at £2.59 per day as I expected, but some days were charged at £5.18 per day. I called 150 and was advised that this double-charging is a known issue affecting lo...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 658 Views
  • 3 replies
  • 8 Helpful

Choice time - EE TV or Sky Q

I've got to decide today whether or not to go with EE TV or stay with Sky Q. Few questions though before I disconnect my Sky box ...Can I still watch U&Drama and TLC? Can you record any shows on those channels?Is National Geographic available?Do the ...

S42G by Investigator
  • 79 Views
  • 5 replies
  • 1 Helpful

Microsoft Teams Quality Issue

Hello all,I've got an odd issue which I'm hoping someone can offer a steer on.I have the EE 1.6 Gb Full Fibre Busiest Home package with a Smart Hub Plus.All seemed to be working fine until my original Smart Hub Plus failed in Jan 2025. This was attri...

Resolved! P45 EE

Hi, I’m an Ex EE employee and need my P45, I can’t find my copy can I please have an email for HR to request a copy?

AnnieC2 by Visitor
  • 704 Views
  • 6 replies
  • 1 Helpful