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Re: How can I view my recent call history on EE

Dave7595
Investigator
Investigator

Re: How can I view my recent call history on EE 2020, the option to display?

The below is from ee and doesn't work option not at the bottom of screen

Hello, on the main screen under your allowances you should see the view itemised info tab.

Any help would be great 

21 REPLIES 21

@BooYaa123 : Quite! As I said "On contract you .." seeing that the OP is on contract, should you care to follow the Q&A of this thread.  

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I was receiving itemised billing (texts) free as part if my plan but it says today that I need to delete the ap and try again later. Guess ee having problems downloading itemised texts ro peolles accounts? 

Katie_B
EE Community Support Team

Hello @SuzyLew

 

Have you been able to view your latest bill?

 

If yes, does itemization show?

 

Katie 🙂

Thanks do much Katie, I didn't realise the record is on my latest bill. I've always just clicked via the app.  Knowing this is fab I can see them by following my latest bill.  Thank you do much 🙂 

Leanne_T
EE Community Support Team

Glad you got the help you needed @SuzyLew

 

Have a lovely weekend 🙂

 

Leanne.

 
Katie_B
EE Community Support Team

Good Afternoon @Eb1845

 

Are you looking to view your recent call history?

 

Are you on a pay monthly plan? if yes please follow these steps. 

 

Plan & Add-ons > Your allowances > See your usage > What you used inside your plan. 

 

Katie 🙂

It doesn’t allow me to view my call history? Iv tried these steps and still can’t see it 

@Jpt25-aril : On contract you can only see your call history online if you are already paying £2.50 pm for Itemised Billing. Look at your device's Call Log.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Gabrielaperkins
Explorer

How can I see me outgoing phonecall history