Online upgrade not working
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02-02-2022 06:14 PM
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25-05-2022 10:16 AM
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26-05-2022 06:06 PM
I don't know how to do that, and it is fine to do it on laptop ... i barely have time to think during the day anyway!
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27-05-2022 07:57 AM
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27-05-2022 08:04 AM
Galaxy A51, But its totally fine, I'm planning on sorting / commiting to a new phone this weekend when i have time to stop and think!
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27-05-2022 08:09 AM
Lovely stuff, @AP507.
Here's a Google article on how to browse in incognito mode. This might help you get your order through.
Chris
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31-08-2022 12:50 PM
I've replied to your post on other thread, @a1mald.
Chris
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13-09-2022 08:57 PM
Seems to be a constant problem. I have been trying to check the upgrades today and have had no longer, just says sorry can't find the page.
I have tries the incognito step and same thing. If it has been an ongoing problem since feb then there are obviously some issues. Its cool will just go elsewhere for the phone, just annoying because I have been with EE so long.
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14-09-2022 07:55 AM
Welcome to the community, @cllowry86.
We've fed this back to the My EE team who are investigating why this is happening to a small number of EE customers.
In the mean time, I would recommend calling 150 to discuss your options.
Chris
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21-09-2022 01:21 AM
It still doesn't work. Ive tried multiple browsers, multiple devices, over the past 9 months. I don't understand how it can still be so broken.
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21-09-2022 07:49 AM
