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NIKILG1
Visitor

Can't find the live chat option anywhere 

 

18 REPLIES 18
Hi yes this is

Sent from my iPhone
James_B
EE Community Manager
EE Community Manager

Hi @Lauren-22,

Yes, as long as the person who gave you the discount is still employed by EE, your discount will carry over.

Hope this helps. 🙂

James

Great thank you, can I do the upgrade online with the discount or do I have to call? 

WS1995
Skilled Contributor
Skilled Contributor

Quite possibly. I'm intrigued as to how you get a 30% discount. When I first signed up I got a 20% discount for being part of the emergency services, and then a 10% discount for multi-device plans.

I believe the discounts relating to employment like NHS perk are for a fixed amount of time... possibly 12-24 months. 

Also worth bearing in mind that you'll be in for likely a long delay especially if you go for a Pro Max version. Apple have had workers walk out of their main China factory which has drastically affected their production rate.

I placed an order for a 14 Pro Max 256GB in Space Black on the 28th October and I'm expecting it to be honest mid December, maybe just before Xmas. 

I've just responded to someone else's post, who still hasn't received theirs and they placed the order on the 5th October.

James_B
EE Community Manager
EE Community Manager

Yes, you can place the order online @Lauren-22 🙂

James

Ok great, how do I retain the discount online? 

James_B
EE Community Manager
EE Community Manager

Hi @Lauren-22,

Just place your order as normal and your discount will automatically be applied. The only exception would be if you picked a plan that was already discounted.

James

Sherelle
Visitor

How do I start chat? I need advice re upgrade to sim only deals 

Katie_B
EE Community Support Team

Hello @Sherelle

Our online chat service can be found HERE, however this is not our upgrades team.

The upgrades team can be contacted on 150 or you can view all our latest deals and offers within your My EE online. 

Katie 🙂