Online chat

[NIKILG1]

Can't find the live chat option anywhere 

[Jon_K]

Hi @NIKILG1.

Welcome to the community.

Are you trying to access online chat through your My EE Account or our Contact Us Page?

Jon

[NatashaHarb]

Is there still online chat

[Christopher_G]

Hi @NatashaHarb

Yes, there is a live chat on our contact us help page.

Chris

[Lauren-22]

Hi can you help regarding my upgrade please?

[James_B]

Hi @Lauren-22,

Welcome to the EE Community. 🙂

How can we help?

James

[Lauren-22]

Hi 

I would like to upgrade my phone to the iPhone 14 £30 upfront & £80 a month but would like to check I’ll retain my 30% discount?

[Lauren-22]

I would like to upgrade my phone to iPhone 14 & just wanted to check I’ll retain my 30% discount?

[James_B]

Hi @Lauren-22,

Is it a friends and family discount?

James

[Lauren-22]

Yes it is