My EE App update v5.16.2

[Christopher_G]

To give you the best My EE app experience possible, we’ve released a new update for your app. This includes some important background enhancements which will further improve your service.

If you see one of the below screens or a maintenance screen, which doesn’t allow you to update to the latest version, then head to the Apple and Google Play app stores on your phone to download the update manually.

Thank you.

[Christopher_G]

Hi @Sueyfraggle 

Are you seeing one of the screens above? Do you see any error messages?

Did you delete the app and re-download it?

Chris

[HGS1]

When????????????

[Christopher_G]

Hi @HGS1 

Is there something we can help you with?

Chris

[Bram82]

Hi,

Ive just completed the update and still getting the maintenance message 

Thanks 

[Leanne_T]

Morning @Bram82 

Thanks for coming here. 

Can you try deleting the app, then going to your app/play store and redownloading the My EE app. 

Does this work for you? 

Leanne 🙂

[Bram82]

Hi, 

I've tried the app this morning and its working now.

Thanks for the reply.

[Leanne_T]

Thanks for letting me know @Bram82 

Leanne 🙂

[Edgey1]

Am using S20 ultra , had  maintanence screen dloaded from google play and still cant use app. When will app be working? 

[gingiecat]

APP is now not working at all. HaVe gone into Google play to download latest version still getting essential maintenance message. I want to give some data to my husband but now can't do it...when will it be back please

[Leanne_T]

Morning @Edgey1 @gingiecat 

Can you log into your My EE account online? 

Which version of the app are you using? 

Thanks 🙂

Leanne.