Messege us

Matt693 · ‎20-01-2025

i can not find the message us tab in the help section , have downloaded the app today so I assume its up to date.

I am unable to call ee so I need to use this tool but cannot find it anywhere in the app?

Matt_124 · ‎20-01-2025

Pay Monthly Device contracts or SIM Only contracts, it is unavailable on Pay As You Go.

Chris_B · ‎20-01-2025

@Matt693 Are you a contract customer? If not then you can not use the live chat feature of the EE app. Live chat is only available to contract customers

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Matt693 · ‎20-01-2025

does that only apply to phone contracts?

Chris_B · ‎20-01-2025

@Matt693 Yes.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Schockwave · ‎20-01-2025

@Matt693 , if you look at my signature, you will see ways of contacting EE customer support.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Matt_124 · ‎20-01-2025

Pay Monthly Device contracts or SIM Only contracts, it is unavailable on Pay As You Go.