Order confusion

[Boylealex1997]

 Hey guys 

so weird one I ordered a sim online and it said we will call you within 48hrs to confirm details and then about 15 mins later I got an email from EE saying Successful order with an order number and a messege saying it’s being sent out 

does this mean I’ve been accepted 

[danny19970]

Yes this means your order has been accepted 

[Christopher_G]

Hi @Boylealex1997 

Welcome to the community. 

That looks like a successful order to me. 🙂

I've had to reject the approval for your image on your post though, as it contains your name and order number. 

If our team need any more information from you, they'll be in touch. 

Chris

[Boylealex1997]

Hi I’ve had a text saying they have sent me an email however nothing has come through. 

[Christopher_G]

OK, thanks @Boylealex1997 

I'd recommend calling our Mobile Care team, just to check everything is alright with the order.

Chris