Live chat

[Mdt765]

Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be more consistent. 

 Has this service now finished or is it available when suits ee?

[Ali_A]

HI @jackcosgrove482 

What query do you have? If you let us know what issues you are facing we'll do our best to help you here. 

Ali 

[HazelRuby1406]

hi

[Leanne_T]

Hi @HazelRuby1406 

Do you have a query we can help you with on the community?

If you would like to discuss your account, please see our Contact Us page for ways to get in touch. 

Leanne.

[Ali_A]

@Sarahwaite1 

You can track your order on our Track Your Order page.

If you haven't done so already I would recommend downloading the DPD app, so that soon as this device is ready to be shipped you will be notified with the tracking details.

Hope this helps! 

Ali 

[Lemzo01]

Hiya can I talk to a agent 

[Leanne_T]

Hi @Lemzo01 

Do you have a query we can help you with?

Sorry we have no account access on the community, if you would like to discuss your account, please see our Contact Us page for ways to get in touch. 

Leanne.

[Sziakou]

Can I speak with someone 

[Michael_D]

Hi @Sziakou 

Welcome to the community.

We don't have access to your account here, but if you give us a bit more information we can see if we can help you here, and if not, point you in the right direction.

Michael

[BalthazarSponge]

Hi, has this ever been resolved? I'm pay monthly and no such option on app. Let me know please. Thanks