Live chat

[Mdt765]

Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be more consistent. 

 Has this service now finished or is it available when suits ee?

[SimoneCossu]

Hi, I think my roaming is blocked, I can’t do any phone calls, also I can’t use 4g

[Lesley_W]

Hi @SimoneCossu 

Welcome to our community. 

Have you been abroad with your phone before?

Are you on pay monthly or pay as you go?

Lesley

[Sohailsultan396]

Hello

[Lesley_W]

Hi @Sohailsultan396 

Welcome to our community.

Is there something we can you help with?

Lesley

[Sohailsultan396]

Hello

[Sohailsultan396]

I need help

[Lesley_W]

What do you need help with @Sohailsultan396?

Lesley

[Shabaj93a]

Hello. I need a help with an online order about a TV

[Lesley_W]

Hi @Shabaj93a 

We don't have access to your order here on the forum, but most queries can be answered on our help page EE Tech orders including accessories and SIM-free handsets

For anything not covered, you can call the team on 0800 079 0062 and they will be happy to advise you further.

Lesley

[jackcosgrove482]

Ho ate you able to help me please