Live chat

[Mdt765]

Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be more consistent. 

 Has this service now finished or is it available when suits ee?

[Chris_S]

Hi @elliwhuws 

We'd be happy to help.

Could you tell us a bit more about the issue that you're having, please?

Chris S

[elliwhuws]

I’ve just got tn sports on my phone but i wants to watch it on tv. Can i 

Sent from Yahoo Mail for iPhone

[Chris_S]

Great question @elliwhuws 

I'd recommend visiting our Watch TNT sports with EE web page for details of compatible devices and how to use it on those devices.

Chris S

[Brandon90]

I would like to pay off my phone contract in full please. 

[Ali_A]

Hi @Brandon90 

To give your cancellation request you'll need to call Customer Service on 150 from your mobile, where a guide will be able to complete the request for you. Contact Us | Help & Support - EE

You can visit also How do I cancel my Contract for other self-service options. 

For some helpful information please visit How EE calculates Remaining Contract Charges.

Ali

[gordonmcbride6]

Hi my name is gordon mcbride just wondering when i am due for an upgrade please 

[Chris_S]

Hi @gordonmcbride6 

It's great news that you're interested in upgrading.

There are various ways that you can check if you're eligible for an upgrade.

You can text UP to 150 for free from an EE phone.

Log in to EE to see when you can upgrade for free.

Contact us by phone

You can also pop into one of our stores.

If you'd like to check the nearest store to you, you can find it by using our store finder.

Chris S

[Ethenking]

Hi can I have some help with having a contract sim with the same number that I have now 

[Chris_S]

Hi @Ethenking 

Are you looking to upgrade to a SIM only deal?

Chris S

[Callum2304]

Hello I'm just wondering if my order ************** is on is way 

Mod edit: [please don't post personal information on the community].