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Live chat

Mdt765
Investigator
Investigator

Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be more consistent. 

 Has this service now finished or is it available when suits ee?

72 REPLIES 72
Michael4658
Established Contributor
Established Contributor

Hi Debbie 

looking to sort out my contract as it is getting time to renew my EE broadband 

 

Rach_H
EE Community Support Team

Hi @Michael4658,

Welcome back to the Forum!

If you log into your EE app then you can speak with the team using the live chat service, or you can reach out to our team to discuss your upgrade options.

Rach

hi

Darryl2222
Visitor

Good 

Chris_S
EE Community Support Team

Hi @Darryl2222 

Do you need some help from our live chat service?

If so, we may be able to help you here.

Chris S

Ragesh1
Visitor

I want to cancel the number on December  5th

Ali_A
EE Community Support Team

Hi @Ragesh1 

To give your cancellation request you'll need to call Customer Service on 150 from your mobile, where a guide will be able to complete the request for you. Contact Us | Help & Support - EE

You can visit How do I cancel my Contract for other self-service options. 

For some helpful information about your final bill once you've cancelled your line visit What Will Happen With My Bill | EE

Ali

I would like to know cost of sim only unlimited calls texts 5gb data

Chris_S
EE Community Support Team

Hi @Samanthajmarret 

You can find all of our sim only options on our website, which will give you an up to date list of the sim only deals that we offer.

Chris S

Hello. 
Can i get some help with   sports. Connect ro my tv.