10-05-2025 01:45 PM
Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be more consistent.
Has this service now finished or is it available when suits ee?
Solved! See the answer below or view the solution in context.
28-10-2025 02:51 PM
Hi Debbie
looking to sort out my contract as it is getting time to renew my EE broadband
28-10-2025 05:15 PM
Hi @Michael4658,
Welcome back to the Forum!
If you log into your EE app then you can speak with the team using the live chat service, or you can reach out to our team to discuss your upgrade options.
Rach
01-11-2025 06:12 PM
hi
02-11-2025 09:20 PM
Good
03-11-2025 08:15 AM
Hi @Darryl2222
Do you need some help from our live chat service?
If so, we may be able to help you here.
Chris S
07-11-2025 12:34 PM
I want to cancel the number on December 5th
07-11-2025 02:35 PM
Hi @Ragesh1
To give your cancellation request you'll need to call Customer Service on 150 from your mobile, where a guide will be able to complete the request for you. Contact Us | Help & Support - EE
You can visit How do I cancel my Contract for other self-service options.
For some helpful information about your final bill once you've cancelled your line visit What Will Happen With My Bill | EE
Ali
08-11-2025 03:56 AM
I would like to know cost of sim only unlimited calls texts 5gb data
08-11-2025 09:31 AM
You can find all of our sim only options on our website, which will give you an up to date list of the sim only deals that we offer.
Chris S
08-11-2025 01:21 PM
Hello.
Can i get some help with sports. Connect ro my tv.